Delivery & Returns

Delivery

All UK items are delivered using Royal Mail standard delivery unless a courier service or special delivery is requested by you, which can be arranged by emailing designs@johannasimonds.com.

Orders typically arrive in 3 to 5 business days.  Cost: £6

Alternatively items can be collected from the showroom by appointment which is situated in West London, SW5.

All orders will arrive beautifully packaged in Johanna Simonds suede pouches, gift box and bags.



International / Shipping Summary:

UK: £6 (3-5 business days)

Europe: £10 (3-10 business days)

USA: £20 (3-10 business days)

Australia: £20 (3-10 business days)

 

*Christmas Delivery Information*

Please order by Monday 17th December to ensure delivery in time for Christmas
 

Returns

If you wish to return your item please email designs@johannasimonds.com within 7 working days of receipt stating your name, the item, date the order was placed, reason for return and the invoice number.

Returned items must be in perfect conditions (unworn & unmarked) and in its original packaging.